Shipping & Return and Refund Policy

Effective Date: Februrary 17, 2025

Shipping Policy

 

At SwiftHealthFinder, we aim to provide you with a seamless and reliable shipping experience. Please review our Shipping Policy to understand how we handle and deliver your orders.

1. Shipping Availability

We currently ship to addresses within the United States only. We do not offer international shipping at this time. We apologize for any inconvenience this may cause and appreciate your understanding.

2. Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is confirmed. You will receive a notification with tracking information once your order has been shipped.

3. Shipping Methods and Costs

Shipping costs are calculated at checkout based on the weight of your order and your delivery location. We partner with reputable carriers to ensure timely and secure delivery of your products.

4. Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are as follows:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days

Please note that these are estimated delivery windows and may be affected by factors beyond our control, such as weather or carrier delays.

5. Address Accuracy

To ensure a successful delivery, please double-check your shipping address before completing your order. SwiftHealthFinder is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

6. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue and provide a replacement or refund as necessary.

7. Shipping Restrictions

We do not currently ship to P.O. Boxes, APO/FPO addresses, or international destinations. All orders must have a valid residential or business address within the United States.

8. Changes to Orders

Once an order has been placed, it cannot be modified. If you need to cancel your order, please contact us within 12 hours of placing it. After that time, we cannot guarantee that changes can be made.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please reach out to us:

 Thank you for choosing SwiftHealthFinder. We are committed to delivering your orders swiftly and securely

 

Refund Policy

 

At SwiftHealthFinder, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our Return and Refund Policy for details on how to initiate a return or request a refund.

  1. Return Eligibility

You may return unopened and unused products within 30 days of the purchase date for a refund or exchange. To be eligible for a return:

  • The product must be in its original packaging.
  • The product must be unused and in the same condition as received.
  • Proof of purchase (order confirmation or receipt) is required.
  1. Non-Returnable Items

Certain products are non-returnable, including:

  • Opened or used items.
  • Items purchased on clearance or as part of a final sale.
  • Gift cards.
  1. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email us at [email protected] or call us at +16196739200 with your order details and reason for return.
  2. Approval: Once your return is approved, we will provide you with return instructions and a return shipping address.
  3. Ship the Product: Pack the item securely and send it to the provided address. Return shipping costs are the responsibility of the customer.
  1. Refund Policy
  2. Refund Eligibility:

Refunds will be issued for returned products that meet the eligibility criteria outlined above.

  1. Refund Method:

Refunds are processed to the original payment method used during the purchase. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.

  1. Shipping Costs:

Original shipping charges are non-refundable unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged product).

  1. Exchanges

We offer exchanges for unopened and unused products if requested within 30 days of purchase. Please contact us to arrange for an exchange and follow the return process outlined above.

  1. Damaged or Defective Items

If your order arrives damaged or defective:

  • Contact us immediately at [email protected] or +16196739200 with your order details and photos of the damaged or defective item.
  • We will provide a replacement or full refund, including shipping costs.
  1. Late or Missing Refunds

If you have not received your refund after 10 business days:

  1. Check your bank account or credit card statement.
  2. Contact your payment provider, as processing times can vary.
  3. If you still have not received your refund, please contact us at [email protected].
  1. Contact Us

If you have any questions about our Return and Refund Policy, please feel free to reach out:

Thank you for shopping at SwiftHealthFinder. We are committed to ensuring your satisfaction with our products and services.