FAQ

At SwiftHealthFinder, we aim to make your shopping experience as smooth and informed as possible. Below are answers to some of the most common questions our customers ask. If you can’t find the information you’re looking for, feel free to contact us directly.

  1. Ordering

How do I place an order?

Placing an order on our website is simple:

  1. Browse our products and select the item(s) you want to purchase.
  2. Click “Add to Cart” and proceed to checkout.
  3. Enter your shipping and payment information.
  4. Confirm your order.

You’ll receive an email confirmation with your order details shortly after completing your purchase.

Can I modify or cancel my order after placing it?

Orders can only be modified or canceled within 12 hours of placement. Contact our support team immediately at [email protected] or +16196739200 for assistance. Once your order is processed, modifications are no longer possible.

  1. Shipping

Do you offer international shipping?

No, we currently ship only within the United States. We apologize for any inconvenience this may cause and hope to expand our shipping options in the future.

What are the shipping options and costs?

We offer the following shipping options:

  • Standard Shipping: Delivery in 3-7 business days.
  • Expedited Shipping: Delivery in 2-3 business days.

Shipping costs are calculated at checkout based on the weight of your order and your delivery location.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. Use this tracking number to monitor your package’s progress on the carrier’s website.

What if my package is delayed, lost, or damaged?

If your package is delayed, lost, or arrives damaged, please contact us immediately at [email protected] or +16196739200. We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.

  1. Products

Are your products safe?

Yes, all our products are sourced from trusted manufacturers and undergo rigorous quality testing to ensure safety and efficacy. However, we recommend consulting with a healthcare professional before starting any new supplement regimen, especially if you have pre-existing conditions or are taking medications.

How should I store my supplements?

To maintain potency, store your supplements in a cool, dry place, away from direct sunlight. Always keep products out of reach of children.

What if I have an adverse reaction to a product?

Discontinue use immediately and consult a healthcare professional if you experience any adverse reactions. Contact us at [email protected] to report the issue and inquire about a refund or replacement.

  1. Returns and Refunds

What is your return policy?

We accept returns of unopened and unused products within 30 days of purchase. For more details on the return process, visit our Return and Refund Policy page or contact us for assistance.

How long does it take to receive a refund?

Refunds are typically processed within 5-10 business days after we receive your returned product. The refund will be issued to the original payment method.

Do I need to pay for return shipping?

Yes, customers are responsible for return shipping costs unless the return is due to an error on our part, such as receiving the wrong or defective product.

  1. Account Management

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to save your information for faster checkout and track your order history.

How can I reset my password?

If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and we’ll send you a link to reset your password.

How do I update my account information?

Log into your account and navigate to the “My Account” section. Here, you can update your shipping address, payment information, and other details.

  1. Payments

What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods displayed at checkout. All payments are processed through a secure third-party provider.

Is my payment information secure?

Yes, we use industry-standard encryption to ensure your payment information is protected. For more details, please refer to our Privacy Policy.

  1. Promotions and Discounts

Do you offer discounts or promotions?

Yes, we frequently offer promotions and discounts. Sign up for our newsletter to stay updated on exclusive deals and special offers.

Can I use multiple discount codes?

No, only one discount code can be applied per order unless stated otherwise in the promotion terms.

Still Have Questions?

If you didn’t find the answer to your question here, feel free to contact us:

We’re here to help and ensure your experience with SwiftHealthFinder is nothing short of excellent